Dell Repair Fail

The Dell technician here to repair the Ethernet port on my media computer broke the rest of the computer! The fan doesn’t spin anymore, the PC doesn’t boot up anymore, and the surround sound system makes a pulsing sound when it’s plugged into the speaker port on the computer… And the guy cut himself on two fingers and needed bandages.

Total fail. I should have done this myself, but that would void the warranty.


Apparently the replacement motherboard that Dell gave the technician was broken worse than mine was. Now the technician put the one I had back in, but the hard drive isn’t working yet. But at least it’s booting again… Thanks, Dell, for the collossal waste of time.


The repair guy showed up again, with another motherboard, and this time everything worked. Thanks!


About Mathias

Software development engineer. Principal developer of DrJava. Recent Ph.D. graduate from the Department of Computer Science at Rice University.
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